Customer Experience

HERO® Continues Humans of Commerce With Faherty, The Detox Market, and Shopify

Humans of Commerce, HERO®’s monthly virtual event series featuring the people shaping the new world of retail, fashion, and commerce,...

November 6, 2020

HERO® Continues Expansion Into Japan in Partnership With Transcosmos Inc.

October 20, 2020

HERO® Kicks Off Humans of Commerce With Kasie Heathcote, GM Digital, Accent Group

October 12, 2020

Introducing Virtual Clienteling: Now Through Text, Email, and WhatsApp

October 5, 2020

Introducing In-Store QR Codes, a Contactless Way to Shop

September 8, 2020

4 Reasons Why Video Shopping is the eCommerce Experience of the Future

July 30, 2020

Credo Beauty, UNTUCKit, and Shopify on Delivering the In-Store Experience Virtually

July 27, 2020

Insights

The most recent trends and reports on the future of commerce

3 Ways to Introduce Virtual Shopping in 2021

January 13, 2021

5 eCommerce Trends That Will Dominate 2021

January 19, 2021

4 Reasons Why Video Shopping is the eCommerce Experience of the Future

July 30, 2020

3 Ways to Keep Holiday Sales Booming While Operating at Reduced Capacity

November 6, 2020

More News

Introducing HERO® for Shopify

July 15, 2020

HERO® Marks Its Fifth Anniversary

June 29, 2020

HERO® Makes It Easy to Message Nearby Stores via Google’s Business Messages

June 25, 2020

The Coolest Retail Stores In NYC Right Now

February 11, 2020

Looking for inspiration?

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A Conversation With Brian and Vincent Wu, Founders of Incu

What is Roblox & Why is Everyone Talking About It?

The Untold Story of CYC, the Company Behind Reigning Champ and wings+horns

RTFKT Studios Wants to Be Supreme for the Digital Age

Homecoming Gallery Is Making Rising Photographers Accessible For Collectors

How Candles Became the Lockdown’s De Facto Interior Status Symbol