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Customer Experience

Latest news

HERO® Continues Expansion Into Japan in Partnership With Transcosmos Inc.

October 20, 2020

Introducing In-Store QR Codes, a Contactless Way to Shop

September 8, 2020

Introducing HERO® for Shopify

July 15, 2020

HERO® Marks Its Fifth Anniversary

June 29, 2020

HERO® Makes It Easy to Message Nearby Stores via Google’s Business Messages

June 25, 2020

Press Quotes

“Like facetiming your favorite sales associate”

“Hero ‘humanizes’ online shopping”

“Shoppers are 21x more likely to buy through Hero"

In The News

VIP clienteling gets a tech makeover.

Post-pandemic playbook: Reviving US department stores.

Podcast Ep. 29 - Adam Levene, Founder of HERO®.

Virtual Shopping to the Rescue.

Coronavirus closings create virtual consultation uptick in beauty.

Incu customers are 11 times more likely to buy because of this.

Coronavirus closings create virtual consultation uptick in beauty.

Virtual shopping is set to be the next major trend in retail.

How to Build a One-on-One Relationship With Your Customer.

Get in touch

Contact us for press inquiries press@usehero.com.

For general inquiries, please contact us at hello@usehero.com.

HERO® Toolkits

HERO® Marketing Kit

Everything you need to market and promote Virtual Shopping to your customers 🚀

Go to our Marketing Kit

Using our brand

These guidelines are here to help you make use of the HERO® logo.

Go to our Brand Guide

Download HERO® Logos