Hero is now part of Klarna! 
From $99. Start your 14-day free trial
Contact our team to schedule a demo.
01
Add HERO® to your store
Add HERO® to your Shopify store with no coding required. Simply pick the store locations you want to start with.
02
Download the HERO® app
Invite your store teams to download the app for iOS or Android. We’ll help them get trained up in-app.
03
Start selling with HERO®
Sit back and watch as your product experts begin selling. Track impact in real time from your dashboard.
Chat + Video Shopping
The future of retail
Make ecommerce human
Bring the human touch of in-real-life shopping to your online store.
Unleash your competitive edge
Set your online experience apart by empowering your product experts to assist online shoppers.
Supercharge your sales
With Hero, one in four customers buy online or in-store and spend up to 70% more.
Be there. Virtually.
Your customers love to watch, chat and video call. Now they can shop with you the same way.
Convert shoppers
One-to-one virtual shopping
Assist shoppers with live 1-on-1 product advice the way they prefer: over chat and video calling.
Retain customers
Virtual Clienteling
Keep customers coming back long after they leave your store. Stay in touch via text and email.
HERO vs live chat
Here’s how HERO® compares to traditional live chat tools.
| HERO® | Live Chat | |
|---|---|---|
| Real-time chat |  |
|
| Two-way video calling | |
 |
| Reach back out to customers via text and email | |
|
| Incentivize and track sales performance | |
|
| Built to grow your ecommerce sales | |
|
Start your 14-day free trial with just 3-clicks, no coding required.
Shoppers love HERO®
“Julie made the dreaded experience of online shopping so comforting as if I were there!”
“One of Credo’s store managers had an $800 sale on her first try. The customer was so pleased, she called the store to say, ‘I want her to be my personal shopper going ahead.’”
“We see an incredibly high conversion rate with Hero, and are thrilled to be able to provide our customers with such a seamless omnichannel experience.”
FAQs
How long does it take to integrate hero to my website?
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Get In Touch
Take your shopping experience to the next level.
Available for all eCommerce platforms.