Instantly connect your customers and stores via text, chat and video
Give customers the most convenient, personal way to shop – and watch as foot traffic and online sales grow
Message with nearby online shoppers
Answer product questions, check availability and convert website visitors into offline customers – or close the sale online.
1 in 3 customers go in store after interacting
Add HERO® via Shopify. No coding required.
Make it real
Extend the experience of the store online
From one convenient app, send photos, videos and make video calls direct from the shop floor; giving shoppers the confidence they need to buy, and making them less likely to return items.
Customers are up to 14x more likely to convert
Recommend products customers will love
See what shoppers are browsing in real-time as they move around your website. Send recommendations for other items to buy straight into the chat.
Customers spend up to 70% more
Bring customers in-store or close the sale online
Whether a shopper wants to visit the store or checkout online, store teams are credited when a customer buys – keeping them highly-motivated.
Save the sale
Text with customers after they leave the store
Save the sale when an item is out of stock in-store or customers aren’t yet ready to buy. Send links to buy online later and keep the conversation going.
Easy to manage
See the impact from Day 1
Manage HERO® from one dashboard, with access to real-time performance and the ability to add or remove team members and stores. HERO® provides everything you need to keep growing foot traffic and online sales.
We’re #1 in Conversational Commerce
You’re in good company
From sneaker-kings to beauty upstarts, and luxury boutiques to homeware icons – stores of all sizes across the world are thriving with HERO®
Discover our Success Stories
Get setup in minutes.
No coding required.
Add HERO® to your website
Add HERO® to your Shopify store with no coding required. Simply pick the store locations you want to start with.
Download the HERO® app
Invite your store teams to download the app for iOS or Android, register and complete their in-app training.
Start selling with HERO®
Sit back and watch as stores and customers begin messaging. Track impact directly from your dashboard.