From $99. Start your 14-day free trial

Contact our team to schedule a demo.

01

Add HERO® to your store

Add HERO® to your Shopify store with no coding required. Simply pick the store locations you want to start with.

02

Download the HERO® app

Invite your store teams to download the app for iOS or Android. We’ll help them get trained up in-app.

03

Start selling with HERO®

Sit back and watch as your product experts begin selling. Track impact in real time from your dashboard.

Chat + Video Shopping

The future of retail

Make ecommerce human

Bring the human touch of in-real-life shopping to your online store.

Unleash your competitive edge

Set your online experience apart by empowering your product experts to assist online shoppers.

Supercharge your sales

With Hero, one in four customers buy online or in-store and spend up to 70% more.

Be there. Virtually.

Your customers love to watch, chat and video call. Now they can shop with you the same way.

Convert shoppers

One-to-one virtual shopping

Assist shoppers with live 1-on-1 product advice the way they prefer: over chat and video calling.

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Retain customers

Virtual Clienteling

Keep customers coming back long after they leave your store. Stay in touch via text and email.

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Retain customers with virtual clienteling

HERO vs live chat

Here’s how HERO® compares to traditional live chat tools.

HERO® Live Chat
Real-time chat
Two-way video calling
Reach back out to customers via text and email
Incentivize and track sales performance
Built to grow your ecommerce sales

Start your 14-day free trial with just 3-clicks, no coding required.

Shoppers love HERO®

“Julie made the dreaded experience of online shopping so comforting as if I were there!”

“One of Credo’s store managers had an $800 sale on her first try. The customer was so pleased, she called the store to say, ‘I want her to be my personal shopper going ahead.’”
Dawn Dobras CEO, Credo Beauty
“We see an incredibly high conversion rate with Hero, and are thrilled to be able to provide our customers with such a seamless omnichannel experience.”
Alex Faherty CEO, Faherty

FAQs

How long does it take to integrate hero to my website?

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Get In Touch

Take your shopping experience to the next level.

Available for all eCommerce platforms.