HERO® & Harvey Nichols Win Luxury Briefing Award for Innovation

On Monday night at The Savoy hotel in London, Luxury Briefing gathered industry leaders for the annual Luxury Briefing Awards.

We were thrilled to receive the Innovation in Technology award alongside our partners Harvey Nichols. Judged by a prestigious panel from Boodles, Debretts and Sebastian Conran Associates among others, they commented that the unique partnership set an industry precedent for “creating an entirely new way to shop”.

Other winners on the night included Nadja Swarovski as Outstanding Individual for her philanthropic efforts, Gucci for Inspiring Digital Content and Virgil Abloh, for Inspiring Creative Design.

From offices in New York and London, Hero’s technology powers iconic retail brands including Harvey Nichols and Ted Baker to connect online shoppers with associates in-store through livestreaming and chat.