The Irl experience, ONLINE
Welcome shoppers with products they’ll love.
First impressions matter. Bring products and collections to life by adding the power of authentic, one-to-many video shopping to your online store.
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“Vital for interacting with customers”
Robert Finnegan, CEO, Three
Tech consultations
Over chat and video calls.
Empower your product experts, in-store or WFH, to assist online shoppers with live 1-on-1 advice and product demos. Perfect for giving shoppers the confidence to add to cart.
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Up to 21x
More likely to buy
40%
Increase to AOV
In the press
“A full instore experience without leaving home”
Keep them coming back.
Virtual clienteling made easy.
Help customers stay ahead of the curve with the latest releases. Empower your product experts to text, email and WhatsApp with advice, tips and recommendations.
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About Hero®
Add the IRL experience to your online store, with the #1 virtual shopping platform. Headquarted in London and New York. Hero is trusted by brands including Levi’s, Nike, Herman Miller and LVMH.