The Irl experience, ONLINE
Welcome shoppers with products they’ll love.
First impressions matter. Bring products and collections to life by adding the power of authentic, one-to-many video shopping to your online store.
“We’ve had record conversion rates”
Debbie Propst, President of Retail, Herman Miller
Over chat and video calls.
Empower your product experts, in-store or WFH, to assist online shoppers with live 1-on-1 advice. With Hero, 30% of customers that connect will buy online, with 1 in 3 arranging to visit a showroom.
Up to 21x
More likely to buy
1 in 3
Customers visit a showroom
Keep them coming back.
Virtual clienteling made easy.
Be there for customers as they create their dream home and spaces. Empower your product experts to text, email and WhatsApp with advice, tips and personalized recommendations.
Add the IRL experience to your online store, with the #1 virtual shopping platform. Headquarted in London and New York. Hero is trusted by brands including Levi’s, Nike, Herman Miller and LVMH.