Beauty and wellness industry facial oil

Helping customers shop for beauty with confidence.

From Sephora to Credo Beauty, discover how beauty brands are providing the human touch online – growing sales and foot traffic.

This is how Credo do it

The Irl experience, ONLINE

Welcome shoppers with products they’ll love.

First impressions matter. Bring products and collections to life by adding the power of authentic, one-to-many video shopping to your online store.
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“We are seeing off the chart results”

Dawn Dobras, CEO, Credo Beauty

Conversational Commerce Retail app - Beauty

Beauty consultations

Over chat and video calls.

Empower your product experts, in-store or WFH, to assist online shoppers with live 1-on-1 advice. Perfect for beauty and skin consultations that give shoppers confidence to buy.
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Up to 21x

More likely to buy

1 in 3

Customers visit a store

Keep them coming back.

Virtual clienteling made easy.

Perfect for replenishment reminders, empower your product experts to text, email and WhatsApp with advice, tips and personalized recommendations.
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Stores thrive with HERO®

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About Hero®

Add the IRL experience to your online store, with the #1 virtual shopping platform. Headquarted in London and New York. Hero is trusted by brands including Levi’s, Nike, Herman Miller and LVMH.