size? Delivers Footwear Expertise Virtually With HERO®

Launched in 2000, size? specializes in supplying the finest products from the best brands in footwear, apparel, and accessories. Recognizable for its use of bright orange across its flagship locations and webstore, sneakerheads around the world flock to size? for its limited collaborations with Nike, adidas Originals, Converse, and Reebok, among others.

Long the UK’s premiere destination for streetwear fans, size? expanded into Europe in 2012, opening stores in France, Italy, Germany, Denmark, the Netherlands, and Spain over the course of just a few years.

Today size? is considered a leader in the space with 36 locations across Europe, including 25 in its native UK. Part of JD Group, size? trials edgier product collections before JD Group introduces them to a wider audience across its brands. By itself, size? is known for its own roster of highly sought-after worldwide exclusive product releases.

size? store teams are equally well regarded, known for both their deep brand and product knowledge as well as their original and influential approach to personal style. In 2019, size? partnered with Hero to offer online customers the same informative and conversational shopping experience they’ve come to expect from any of the brand’s flagship locations.

“size? Experts have always been vital to the size? shopping experience. Hero gives them a platform to bring their personalities and expertise into the online shopping space and an effective tool to manage customer sales.”

size?

Information and Advice from size? Experts

Known collectively as size? Experts, store teams across 14 locations provide real-time product information, stock availability, sizing guidance, and styling advice to online shoppers via text, chat, and video.

With Hero, size? Experts guide online customers through their shopping journey with powerful virtual shopping tools. Store teams send photos and videos of the latest drops in real time, highlighting the nuances and fine details familiar to sneakerheads.

Information and Advice from size? Experts

Known collectively as size? Experts, store teams across 14 locations provide real-time product information, stock availability, sizing guidance, and styling advice to online shoppers via text, chat, and video.

With Hero, size? Experts guide online customers through their shopping journey with powerful virtual shopping tools. Store teams send photos and videos of the latest drops in real time, highlighting the nuances and fine details familiar to sneakerheads.

Personal Recommendations, From One to Many

In 2020, size? added Shoppable Stories, bringing one-to-many video shopping to its ecommerce for the first time. Tapping into the seismic growth of stories as the world’s favorite way to consume authentic video content on social platforms like Instagram, Facebook and Snapchat, size? shoppers can now watch and buy from stories created by size? Experts, as they shop online.

The feature gives size? Experts the tools to create shoppable videos that showcase their favorite sneakers, apparel, and accessories while telling product stories in a new and engaging way, transforming them from associates into brand influencers.

size? shoppers can like their favorite videos, or initiate a chat or video call to continue their shopping journey directly with a size? Expert.

“We love that size? customers can check out finer footwear product details like color and fit while shopping online, and that size? Experts are empowered to interact closely with customers through text, chat, and video,” adds size?

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About Hero®

Add the “IRL” experience to your online store, with the #1 virtual shopping platform. Headquarted in London and New York. Hero is trusted by brands including Levi’s, Nike, Herman Miller and LVMH.