Leaving Lockdown: Five Essential Strategies for Retail’s Next Phase
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The COVID-19 crisis has ushered in a time of unprecedented uncertainty, bringing...

How to Stand Out In the New Attention Economy
Just four weeks ago, physical retail accounted for nearly 90% of consumer spending. Almost overnight that flipped — and online...

Virtual Retailing: How Beauty Brands Are Flourishing During a Time of Crisis
Since retailers have temporarily closed stores across the globe to fight COVID-19, beauty brands including Credo Beauty, Cos Bar, Laline...

Experts Weigh In: How Retail Brands Can Keep Continuity During Covid-19
At HERO®, our mission is to keep stores and their employees at the heart of communities and the economy, and...
Helping stores stay selling with HERO®
This information is correct as of 20th March 2020
Our mission at Hero is to help stores unlock their competitive edge...

You Can Now Video Call With Your Favourite Stores
Today, we’re excited to make video calling available on HERO®
Shoppers across the world can now text, chat and video call...

The Coolest Retail Stores In NYC Right Now
Retail is evolving faster than ever before. As the line between digital and physical retail continues to blur, brands are...

Introducing Catalog; helping stores convert every visitor
Catalog empowers brick-and-mortar stores with ‘endless aisle’ capabilities to further bridge the gap between online and offline shopping.
Today, we’re introducing...
HERO® raises $10m Series A to accelerate the reinvention of retail
2019 saw the much anticipated IPO of Uber, the fastest growing private company of all time. Its expansion and impact...

HERO® Presents 001: How rag & bone and John Hardy see the future of retail.
HERO® Presents… is a series of invite-only events bringing together changemakers, creators and innovators in global retail, fashion, technology and...

HERO® Recognized as Top Global Digital Innovation for partnership with Harvey Nichols
Retail Insider has undertaken a 12 month study to discover the best digital innovations in retail today, from right across...

HERO® named a 2019 Cool Vendor in Retail for Excellent Execution of Customer Expectations by Gartner
New York City and London — HERO®, a leader in conversational commerce today announces that it has been named a...