Shop virtually with customers by text, chat and video
Bring the power of virtual shopping to your ecommerce. Experienced by millions of shoppers worldwide.
Just like browsing in-store
Connect with nearby shoppers as they browse—with a conversational commerce experience designed to convert. Perfectly embedded into your online store.
1 in 3 customers go in-store after interacting
Face to face, virtually
Give shoppers the confidence to buy. With the Hero app, teams can chat, schedule store visits and interact through 1-on-1 video calls.
Customers are up to 21x more likely to convert
Personalized advice and recommendations
See what shoppers are browsing in real-time as they move around your website and share recommendations that can be added to cart.
Customers spend up to 70% more
Motivate your teams
Close the sale online and get the credit
Whether your retail teams work from physical stores, home or head office, they’re credited when a customer buys online—keeping them highly motivated.
40% return to the app each day
Stay in touch with customers
Keep the conversation going long after they leave your store or simply follow-up when an item is out of stock.
Chat by text, email or WhatsApp
We’re #1 in Virtual Shopping
Elevate your shopping experience
Brands of all sizes are thriving with HERO®. Now live in 30 countries across 13 languages.
Discover our Success Stories