We're adding the ecommerce layer to physical retail

Adam Levene
Founder + CEO
Alistair Crane

Launched in 2015, Hero works with global retailers to add the ecommerce layer to 21 billion square feet of physical retail space.

Now everyday across the world, stores and associates are no longer standing idle, but are proactively assisting millions of online shoppers - transforming the role of the store for 21st century retail and creating a formidable advantage against pure-play online retailers.

Adam and Alistair previously launched Europe’s largest app commerce business, with studios in London and San Francisco. For clients including Visa, Virgin, Adidas and Samsung, they created m-commerce platforms that transacted hundreds of millions in revenue annually.

Our team of designers, engineers, retail specialists and data scientists are based in London and New York. Hero is backed by private investors from across technology and retail.

“WhatsApp for shopping, connecting shop assistants with online shoppers.”
“Leading the field of conversational commerce”
“Creating a hybrid between browsing in-store and shopping online.”

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